Support
Find setup help, common answers, and direct app deep links for quick navigation.
Last updated: February 10, 2026. We continuously update this page based on support questions from real families.
Policy and legal
Frequently asked questions
Can I use Juniper without an account?
Yes. Core logging works locally without account setup.
How do I enable sync?
Sign in and activate premium features to enable cross-device family sync.
Can I export data for appointments?
Yes. CSV and PDF exports are built into the app.
How do I request deletion?
Use in-app deletion controls or the account deletion page on this website.